Shipping policy
Brand Name: Kesanbo
Email: Kesanofficial05@gmail.com
Phone: +91 98215 06878
Address: Kesanbo, G Floor, H No 95, Krishna Nagar, Gali No 5, Safdarjung Enclave, New Delhi, 110029, Delhi, India
📦 Order Processing Time
All orders are processed within 1–2 business days (excluding Sundays and public holidays).
Once your order is processed, it will be dispatched from our warehouse.
🚛 Delivery Time
- Metro Cities: 2–4 business days
- Other Cities & Towns: 4–7 business days
- Remote Areas: 5–9 business days
Delivery timelines may vary due to unforeseen circumstances such as weather, courier delays, or high order volumes.
💰 Delivery Charges
- Free Shipping on all prepaid orders above ₹999
- Standard Shipping Fee: ₹49 on orders below ₹999
- Cash on Delivery (COD): ₹79 additional charge
📍 Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/email to monitor your shipment in real time.
🚫 Delivery Restrictions
- We currently ship across India only
- International shipping is not available at the moment
❗ Delayed or Lost Orders
If your order is delayed beyond the estimated delivery time, please contact us at:
📧 Kesanofficial05@gmail.com
📞 +91 98215 06878
We will assist you in tracking and resolving the issue at the earliest.
📦 Incorrect Address / Failed Delivery
- Please ensure your shipping address and contact details are correct
- Kesanbo is not responsible for delays or losses due to incorrect details
- If a delivery fails, re-shipping charges may apply
🔁 Split Shipments
In some cases, your order may be shipped in multiple packages depending on product availability.
📩 Contact Us
For any shipping-related queries, feel free to reach out:
Email: Kesanofficial05@gmail.com
Phone: +91 98215 06878